Integrated Chip & Pin with Dojo + Cashback

No more keying mistakes with a separate Chip & Pin device. We now support Dojo as a payment provider—competitive rates and the ability to buy out your current provider.Cashback options can also be offered to your customers, and integration is completely free from our side.

Emailing Receipts

Receipts printed on thermal paper are a very poor record of purchase as after 6-12 months they become illegible.

In terms of customer satisfaction, who wants to walk around with a pocketful of paper? Your customers may appreciate the ease and convenience of getting their receipts by email within seconds.

Email marketing is a crucial channel for retaining loyal customers, and if you’re a retailer without endless marketing budget it’s probably the cheapest and quickest way to keep customers engaged with your brand. By taking an email for their receipt, you have the option to ask customers for their consent to opt into marketing.

Email receipts would mean less waste and less spend buying till rolls, and could be a good way to highlight your company’s green credentials.

Promotional Vouchers controlled by Value and Date

A simple 13 digit specific EAN number can determine the type of discount, based on discount percentage or value together with the date that the voucher expires and the value of the discount. Another way to collect email addresses!

Typically the bar code is printed on a voucher tempting the customer to visit your shop, and they could form part of a mail shot, advertising campaign or just left in suitable places for potential customers to pick up. Another way is to include an email address and the customer would then be required to enter their email address before presenting the voucher to your shop.

When presented, your sales assistant simply scans the barcode and any discount is automatically updated at the till.

Direct Cloud Logging to replace FTP connections

If you have more than one shop location or more than one Office PC, you will be familiar with the need to use our FTP site to synchronise till and office PCs. This is the ‘Real Time Logging’ or RTL, typically run every 10 minutes on each PC/Till.

Faster Broadband connections and the use of Cloud based Servers has allowed us to move this synchronisation to another level, and provide a more robust and resilient way of updating your PCs/Tills.

All your PCs/Till will directly connect to our secure Server which provides for very fast processing, with the highest standards of security built in.
This would typically be every 3 minutes, and any changes to your data on each PC/Till that has occurred in that timescale will be uploaded, and any other changes to data on your other PCs/Tills in your network will be downloaded. This process runs in the background of your PC/Till and will not be noticed.

If your PC/Till is switched off for whatever reason, it will automatically restart this process once the pc/till is switched on.

This process is being rolled out during 2025 and 2026 and future proofs the way we update your system software. It is an indication of our commitment to take advantage of technological advancements and continue to update the ‘TRACKIT’ application.

Dashboard with a wide range of business insights

The main use of a dashboard is to show a comprehensive overview of data from different sources. Dashboards are useful for monitoring, measuring, and analysing relevant data in key areas. They take raw data from many sources and clearly present it in a way that’s highly filtered to a users needs.

We have had a Dashboard for several years, based on a sub set of your data using a third party app. We have now developed and introduced our own Dashboard designed around your retail needs, having site of all your data held on our secure server. It comes with no additional cost and is a by-product of the Direct Cloud Logging, described above.

There are Dashboards covering areas such as:-

• Sales Performance
• Sales By Location
• Sales comparisons by prior year, month or week
• Average Sales Value

All filterable by Location, Supplier Departments etc etc

Bulk Updates of Retail Prices and Costs

Retail and Cost prices can now be updated in bulk through a Stockcard option, and also existing prices retained if the prices were updated for a specific period and then needed to be returned to the original prices.

You will need the latest version of the Stockcard. Click on the ‘Search’ button and click ‘Select Columns’. Click on the tickbox ‘Allow Price Update’. You will then be able to edit prices, including sell and cost prices, plus ANY channels you currently have a link to. This should save a lot of your time if you are changing more than a few prices because you can highlight multiple rows and even apply a formula to uplift/downlift the prices in bulk.

Please call our Help Desk to get this update, we will of course work with you first time around (or as often as you like!) in order to familiarise you with the changes.

Android Devices replacing HHT guns for Stock Transfers, Stock Take, Labels etc.

Technology moves on! If you currently use Cipherlab HHT guns for Transfers, Stock Takes and Labels, their availability in the market for these devices is now becoming severely restricted, so we bit the bullet and now offer Android based HHT guns as a replacement. As you might expect, these are much quicker to upload and download data, taking seconds rather than minutes.

Feedback from who customers who now use the Android devices are saying they are much faster and more reliable than the earlier Cipherlab devices. The other advantage with Android is there no restrictions with the size of files being uploaded.

Channel Integration

Channel Integration has been part of our software since 2010, and used by many of our customers. The ability to keep your web site updated with stock and prices within minutes of any changes on your office or tills is vital to running a successful web site, and this is what the Trackit software does.

If you currently do not have a web site, but are thinking of having one developed, please get in touch with us. Using one of our existing links will ensure you can utilise our software from the start and eliminate the ongoing manual update of stock and prices.

Bulk Import of new products to channels

When you are ready to add new stock records, which you also want to make available on your channel(s), the best approach is to add them to Trackit fIrst via the Stockcard. Once on Trackit these records can be exported to your Web site, and will set up new Products on your site, with descriptions, prices, categories and an image. Most importantly, it will have synchronised the Trackit item Sku with your website Sku, saving you having to do this manually.
These web records will need some updating, as it picks up the details from the Trackit Stockcard, but getting to this stage will mean you can fine tune the item, instead of starting from scratch.

Loyalty

Loyalty card schemes continue to be a simple, affordable way to encourage repeat customers, increase revenue, and — as their name suggests — turn occasional customers into loyal fans of your brand.

Customers receive a set number of points based on the value of their purchases — for example, one point for every £10 spent. Once they accumulate enough points, they can trade them for a gift or discount.

We provide the Loyalty Card Reader for the till, and point you in the right direction for acquiring the cards for distribution to your customers.

Multibuy discount

We all know about Multibuy and it’s simple to add it to Trackit and attract that additional sale.

You use the ‘DeptA’ on your Office Tables Menu to define the rules for Mulibuy. Click Discount Rule. Then click on ‘Edit Rule’
There is a Question Mark showing on the screen, clicking on this will give you lots of examples on how it can work.

Alternatively, just call our Helpdesk. That’s what we are here for!