We’ve been working hard to improve your experience. Below are some of the latest features we’ve rolled out:
🏢 Office
Direct Cloud Logging to replace FTP connections
If you have more than one shop location or more than one Office PC, you will be familiar with the need to use our FTP site to synchronise till and office PCs. This is the ‘Real Time Logging’ or RTL, typically run every 10 minutes on each PC/Till.
Faster Broadband connections and the use of Cloud based Servers has allowed us to move this synchronisation to another level, and provide a more robust and resilient way of updating your PCs/Tills.
All your PCs/Till will directly connect to our secure Server which provides for very fast processing, with the highest standards of security built in.
This would typically be every 3 minutes, and any changes to your data on each PC/Till that has occurred in that timescale will be uploaded, and any other changes to data on your other PCs/Tills in your network will be downloaded. This process runs in the background of your PC/Till and will not be noticed.
If your PC/Till is switched off for whatever reason, it will automatically restart this process once the pc/till is switched on.
This process is being rolled out during 2025 and 2026 and future proofs the way we update your system software. It is an indication of our commitment to take advantage of technological advancements and continue to update the ‘TRACKIT’ application.
Dashboard with a wide range of business insights
The main use of a dashboard is to show a comprehensive overview of data from different sources. Dashboards are useful for monitoring, measuring, and analysing relevant data in key areas. They take raw data from many sources and clearly present it in a way that’s highly filtered to a users needs.
We have had a Dashboard for several years, based on a sub set of your data using a third party app. We have now developed and introduced our own Dashboard designed around your retail needs, having site of all your data held on our secure server. It comes with no additional cost and is a by-product of the Direct Cloud Logging, described above.
There are Dashboards covering areas such as:-
- Sales Performance
- Sales By Location
- Sales comparisons by prior year, month or week
- Average Sales Value
All filterable by Location, Supplier Departments etc etc
Bulk Updates of Retail Prices and Costs
Retail and Cost prices can now be updated in bulk through a Stockcard option, and also existing prices retained if the prices were updated for a specific period and then needed to be returned to the original prices.
You will need the latest version of the Stockcard. Click on the ‘Search’ button and click ‘Select Columns’. Click on the tickbox ‘Allow Price Update’. You will then be able to edit prices, including sell and cost prices, plus ANY channels you currently have a link to. This should save a lot of your time if you are changing more than a few prices because you can highlight multiple rows and even apply a formula to uplift/downlift the prices in bulk.
Please call our Help Desk to get this update, we will of course work with you first time around (or as often as you like!) in order to familiarise you with the changes.
Android Devices replacing HHT guns for Stock Transfers, Stock Take, Labels etc.
Technology moves on! If you currently use Cipherlab HHT guns for Transfers, Stock Takes and Labels, their availability in the market for these devices is now becoming severely restricted, so we bit the bullet and now offer Android based HHT guns as a replacement. As you might expect, these are much quicker to upload and download data, taking seconds rather than minutes.
Feedback from who customers who now use the Android devices are saying they are much faster and more reliable than the earlier Cipherlab devices. The other advantage with Android is there no restrictions with the size of files being uploaded.



